EVOLIVE – PRIVACY POLICY
Effective Date: 21 October 2026
Last Updated: 21 October 2026
1. Introduction
Welcome to Evolive (“Evolive,” “we,” “our,” or “us”). Evolive is a social entertainment application that provides features such as live audio rooms, live video rooms, chat, user profiles, virtual stars, diamonds, gifts, and eligible host rewards.
This Privacy Policy explains how we collect, use, store, protect, disclose, and delete information when you use the Evolive application and related services.
By using Evolive, you acknowledge that you have read this Privacy Policy. Where applicable law requires consent for a particular type of data processing, we will request that consent separately.
App Name: Evolive
Developer/Company Name: [Insert Legal Developer or Company Name]
Privacy Contact Email: [Insert Official Support Email]
Official Website: [Insert Official Website URL]
2. Information We Collect
The information collected depends on the features you use and the permissions you grant.
2.1 Account and Profile Information
We may collect:
- Username, display name, and user ID.
- Mobile phone number or email address, if provided for registration or verification.
- Profile picture, avatar, biography, and other profile details you choose to provide.
- Account settings, language preferences, and login or authentication information.
2.2 Live Audio and Video Information
When you use live audio or video features, we may process:
- Microphone input to provide live audio communication.
- Camera input to provide live video communication.
- Audio or video content transmitted during a live session.
- Live room information, such as room name, host ID, participants, session times, and related activity records.
Camera and microphone access will be requested when needed for the relevant feature. We will not claim that live sessions are recorded or that they are never recorded unless this matches the app’s actual technical operation. If sessions are recorded, stored, monitored, or reviewed, the applicable purposes and practices will be disclosed to users.
2.3 Chat and User-Generated Content
Depending on the features you use, we may process:
- Chat messages and messages sent in live rooms.
- Comments, reports, profile content, and other material you submit.
- Information needed to investigate abuse reports, enforce community rules, and maintain platform safety.
2.4 Stars, Diamonds, Gifts, and Transactions
Where these features are available, we may process:
- Virtual star and diamond balances.
- Virtual gifts sent or received.
- Purchase records, transaction references, amounts, dates, and payment status.
- Gift and reward histories.
- Refund requests, disputed transactions, and fraud-prevention records.
Payment card or bank information may be processed by the relevant payment provider. We will describe our actual payment arrangements and the information received from providers in accordance with the services integrated into Evolive.
2.5 Host Earnings and Withdrawals
If Evolive offers host rewards or withdrawals, we may process:
- Eligible host reward balances and earning histories.
- Host activity and reward eligibility records.
- Withdrawal requests and their status.
- Verification information required for legitimate payment, tax, fraud-prevention, or legal purposes.
Where legally required and supported by the service, additional information such as identity or tax details and payment account information may be requested. Such information will be collected and handled only as permitted by applicable law and our actual verification process.
2.6 Device and Technical Information
We may collect technical information such as:
- Device model, operating system, and app version.
- IP address and general network information.
- Crash logs, diagnostic information, and performance data.
- App activity and security logs.
- Device or app identifiers where used for legitimate functionality, analytics, or fraud prevention.
We do not intend to collect information that is unnecessary for operating, securing, and improving the service.
2.7 Customer Support and Reports
If you contact support or report another user, we may process your contact details, the information you provide, relevant account information, and the details needed to investigate and respond to your request.
3. How We Use Information
We may use information for the following purposes:
1. To register users, authenticate accounts, and maintain profiles.
2. To operate live audio rooms, video rooms, chat, and other social features.
3. To display and manage virtual stars, diamonds, gifts, and balances.
4. To process eligible host rewards and withdrawal requests.
5. To process payments, investigate failed transactions, and handle refunds or disputes.
6. To detect spam, fraud, impersonation, harassment, and other violations.
7. To investigate reports and enforce our Terms and Conditions.
8. To diagnose technical problems, maintain security, and improve app performance.
9. To provide customer support and communicate important service updates.
10. To comply with applicable laws and protect the rights and safety of users and the platform.
We will not use personal information for purposes incompatible with this policy without providing any notice or obtaining consent required by law.
4. Camera, Microphone, and Other Permissions
Evolive may request access to the following device features when relevant:
- Microphone: For live audio rooms and voice communication.
- Camera: For live video rooms and video communication.
- Photos or media: To let you choose a profile picture or upload permitted content.
- Notifications: To send relevant account, chat, room, or service notifications, subject to your settings.
- Other permissions: Only where required by a feature that is actually available in the app.
You can manage permissions through your device settings. Denying a permission may prevent the corresponding feature from working.
We will provide clear explanations and obtain consent where required before accessing sensitive information outside users’ reasonable expectations.
5. How We Share Information
We do not sell personal information as a business practice. We may share limited information in the following circumstances, subject to applicable law:
5.1 Service Providers
We may share necessary information with providers that help operate the app, including:
- Cloud hosting and database providers.
- Authentication and communication providers.
- Live audio and video infrastructure providers.
- Payment processing and app-store billing providers.
- Customer support, security, analytics, and diagnostic providers.
These providers should process information only for authorized purposes under appropriate contractual or legal safeguards.
5.2 Other Users
Certain information is visible to other users as part of the service. This may include your username, profile picture, public profile details, live room activity, chat messages, and gifts or interactions shown within the app.
Please do not share private information publicly in a live room or chat.
5.3 Legal and Safety Requirements
We may disclose information when reasonably necessary to comply with applicable law, respond to valid legal requests, investigate suspected fraud or security incidents, enforce our terms, or protect users and other persons from harm.
5.4 Business Transfers
If Evolive undergoes a merger, acquisition, restructuring, or transfer of business assets, relevant information may be transferred subject to applicable legal requirements and appropriate safeguards.
6. Data Storage and Security
We use reasonable technical and organizational safeguards designed to protect information against unauthorized access, alteration, loss, misuse, or disclosure.
Depending on the systems used, safeguards may include access controls, authentication, encryption in transit, secure hosting, and restricted administrative access.
No method of electronic storage or transmission can guarantee absolute security. Users should protect their login credentials and report suspected unauthorized account activity promptly.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including:
- Maintaining active accounts and providing the service.
- Keeping necessary transaction and payment records.
- Resolving disputes, refund requests, and payment issues.
- Investigating abuse, fraud, and security incidents.
- Meeting legal, tax, accounting, or regulatory obligations.
Retention periods depend on the type of information and the purpose for which it is held. Information that is no longer required will be deleted or anonymized, subject to applicable law and legitimate retention requirements.
8. Account Deletion and Data Deletion
Users may request deletion of their Evolive account through the account settings or account-deletion option within the app, where available.
Users must also be able to initiate an account-deletion request through an external web page:
Account Deletion URL: [Insert Public Account Deletion Request URL]
If the in-app deletion option is not yet available, it must be implemented before claiming that the feature is available. The external page must clearly explain how users can request deletion and must be publicly accessible.
When a valid deletion request is processed, we will delete the account and associated personal information, except information that we are legally permitted or required to retain, such as certain transaction records or information necessary for fraud prevention, security, legal claims, or compliance.
Where information must be retained, access and use will be limited to the permitted purposes, and the information will be deleted when it is no longer needed.
Account deactivation or suspension alone does not constitute account deletion.
9. Children's Privacy and Age Requirements
Evolive is intended for users who meet the minimum age requirements established by applicable law and the app’s declared age rating.
We do not knowingly collect personal information from children where doing so would violate applicable law. If we discover that personal information has been collected unlawfully from a child, we will take appropriate steps to investigate and delete it where required.
Users must not misrepresent their age. Additional safeguards or restrictions may apply depending on the user’s location and the features offered.
10. International Data Processing
Depending on our service providers and infrastructure, information may be processed or stored in countries other than the country where you live.
Where required, we will apply appropriate safeguards for international data transfers and comply with applicable data protection laws.
11. Third-Party Services
Evolive may integrate third-party services for authentication, hosting, analytics, communication, payments, or other functions.
Those providers may process information as necessary to deliver their services. Where a third party handles information under its own privacy policy, users should review that policy as well.
We are responsible for ensuring that third-party integrations used in Evolive are appropriately reviewed and that our disclosures reflect their actual data practices.
12. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information held about you.
- Request correction of inaccurate information.
- Request deletion of your account and eligible associated data.
- Withdraw consent where processing relies on consent.
- Object to or restrict certain processing.
- Request a copy of eligible information.
- Submit a privacy complaint to the relevant authority.
To exercise a right, contact us using the details below. We may need to verify your identity before processing a request. We will respond within the timeframe required by applicable law.
13. Notifications and Marketing
We may send essential service communications related to your account, security, transactions, or important policy changes.
Where promotional notifications are offered, you may manage available notification settings or opt out where applicable. We will obtain consent for marketing communications where required by law.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in Evolive, our data practices, or applicable law.
The updated version will be published with a revised “Last Updated” date. Where legally required, we will provide additional notice or request consent for material changes.
15. Contact Us
For privacy questions, data access requests, or account-deletion requests, contact:
App Name: Evolive
Legal Developer/Company Name: [Insert Legal Name]
Privacy Contact Email: [Insert Official Email Address]
Official Website: [Insert Website URL]
Business Address: [Insert Business Address, if applicable]
Account Deletion Page: [Insert Public Account Deletion URL]
We will review privacy inquiries and respond in accordance with applicable law.
End of Privacy Policy – Evolive